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TZID:Singapore Standard Time
BEGIN:STANDARD
DTSTART;VALUE=DATE:20250101
TZNAME:Malay Peninsula Standard Time
TZOFFSETFROM:+0800
TZOFFSETTO:+0800
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BEGIN:VEVENT
DESCRIPTION:It's&nbsp\;no secret that the Financial Services industry spend
 s large sums of money to acquire and retain customers from different&nbsp\
 ;customer segments. What if you could economise that spending by rethinkin
 g your self-service Customer Experience and channel acquisition strategies
 ? In this short talk\, Daylon will share with you the key ideas and mindse
 t that help these digital teams use to deliver exceptional customer experi
 ence as well as tangible business benefits of building digital channels in
  a sustainable way.
DTEND:20230802T080000Z
DTSTAMP:20260925T182350Z
DTSTART:20230802T070000Z
LOCATION:
SEQUENCE:0
SUMMARY:IBF Masterclass with CuriousCore: Crafting Customer Experiences acr
 oss Digital Channels for Digibanks and FinTech
UID:RFCALITEM639259574303436264
X-ALT-DESC;FMTTYPE=text/html:It's&nbsp\;no secret that the Financial Servic
 es industry spends large sums of money to acquire and retain customers fro
 m different&nbsp\;customer segments. What if you could economise that spen
 ding by rethinking your self-service Customer Experience and channel acqui
 sition strategies? In this short talk\, Daylon will share with you the key
  ideas and mindset that help these digital teams use to deliver exceptiona
 l customer experience as well as tangible business benefits of building di
 gital channels in a sustainable way.
END:VEVENT
END:VCALENDAR