In today's dynamic global landscape shaped by macroeconomic uncertainty and profound shifts driven by AI - adaptability is our greatest strength. Banks powered by GenAI can unlock new opportunities, enhance customer experience, safeguard risks and reduce toil. This must be underpinned by trust, transparency, and strong partnerships between the private sector, government and untion. Success also depends on each employee embracing a growth mindset and upskiling to thrive in this future. Together, we can take the future of banking to the next level, creating greater impact for our customers, our people and society.
Lee Yan Hong
Managing Director & Head, Group Human Resources, DBS Bank Ltd
Biography
Leveraging over 30 years of global human capital management expertise, Yan Hong spearheads DBS’ strategic people agenda. This includes delivering the bank’s employee value proposition, driving transformational leadership initiatives, fostering a purpose-driven, high-performance and collaborative culture, developing talent, upskilling employees with future-ready capabilities, and ensuring holistic employee well-being.
Under her leadership, DBS received numerous global and national employer awards including Mercer’s Best Employer Award in Singapore and other markets for several years as well as the Bloomberg Gender Equality Index for six years running in recognition of the progress made on advancing gender equity at the workplace. This year, DBS was ranked first in TIME’s 500 Best Companies in Asia Pacific. DBS has also been awarded by the Singapore Tripartite Alliance for Fair and Progressive Employment Practices for fair and progressive employment practices as well as empowering employees to achieve work-life excellence.

