Overview

Gen A.I has been a key feature in strategic discussions across Financial Institutions over the past year. Through the use of Large Language Models, automation and the sheer convenience of Gen A.I at one's fingertips, it has begun to surface other crucial questions. How might that change our customer needs or behaviours? What would happen to the current workforce? What do organisations need to do in order to strike a balance between technology and customer-centricity?

Spend 90 minutes with us as we take you on an interactive journey of discovery. Be exposed to customer needs and explore opportunities in uncertain futures.


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Speakers

Hear from our panel of speakers as they share challenges, insights and real life case studies on utilising and leveraging technology, data and networks to address these challenges.

Paviter Singh

Paviter Singh, Learning Designer, ACLP Certified Facilitator