Overview

This masterclass offers a comprehensive exploration of today’s rapidly evolving fraud landscape and its growing impact on both financial and non‑financial institutions.


In this masterclass session, participants will gain critical insights into high-risk areas such as scams involving Authorised Push Payments (APPs), including the complex and often contested question of when a payment can be truly be considered authorised in the presence of deception or manipulation.

The session will also explore the rise of the crime‑as‑a‑service ecosystem, uncovering how criminal networks are increasingly harnessing artificial intelligence and illicit online marketplaces to industrialise fraud, evade traditional controls, and exploit vulnerable customers at scale.

Join us to hear from Andrew Chow, Head of the Vulnerable Consumer Unit and Legal Counsel of FiDReC and BC Tan, Managing Director & Head of SE Asia Investigations, Diligence & Compliance, Kroll as they share fresh perspectives on emerging fraud trends and forward-looking perspectives to better navigate today's fraud and scam risks. 

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Programme Schedule

5.30pm – Opening and Introduction by IBF and WMI

5.35pm – Overview on Fraud – latest developments and trends by Sharon Craggs, WMI

5.45pm – Scams & Authorised Push Payments: When does authorization take place? – Andrew Chow, Head of Vulnerable Consumer Unit and Legal Counsel, FIDREC

6.00pm – Crime-as-a-Service: The pivot to Artificial Intelligence & Illicit Marketplaces by Criminals – BC Tan, MD and Head, Kroll

6.20pm – Q&A and conclusion – WMI 

Speakers

Hear from our panel of speakers as they share challenges, insights and real life case studies on utilising and leveraging technology, data and networks to address these challenges.

Andrew Chow
Andrew Chow

Andrew Chow is a senior legal and compliance leader with extensive experience across global financial institutions in Singapore and Asia. A qualified Advocate and Solicitor in Singapore and an Attorney at Law in New York, he has held senior leadership roles at Citibank, Nomura, BNP Paribas, and Standard Chartered, establishing regional compliance, legal, and AML functions and advising regulators on complex supervisory issues.

BC Tan
BC Tan

BC Tan is Managing Director and Head of Southeast Asia for the Investigations, Diligence and Compliance practice at Kroll, based in Singapore. With over 18 years of global risk and compliance experience, he specializes in leveraging technology and data science to address AML, CFT, TBML, sanctions, and transnational crime risks. A member of the International Compliance Association and the Global Coalition to Fight Financial Crime, BC regularly speaks at industry forums and advises governments on financial crime, sanctions, maritime security, and organized crime.

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